Privacy Policy

When you use this website, we process your personal data as data controllers and save them for the duration required to fulfill the defined purposes and legal obligations. The sections below provide further details about the data this involves, how they will be processed and which rights you have in this regard. Personal data, as defined by Article 4 (1) General Data Protection Regulation (GDPR) include all information related to an identified or identifiable natural person.

This data protection information applies to data processing on all of our project websites of our project, as well as to all associated project service offers in the form of web utilities or mobile apps (hereinafter “Website” to facilitate readability), in each case whenever reference is made to this data protection information.

Controller within the meaning of Art. 4 (7) GDPR: Fraunhofer Gesellschaft zur Förderung der angewandten Forschung e.V. Hansastrasse 27 c, 80686 München, Germany on behalf of its Fraunhofer-Institut für Solare Energiesysteme ISE Heidenhofstraße 2 79110 Freiburg im Breisgau (hereinafter referred to as Fraunhofer-ISE)

Email:	datensicherheit(at)ise.fraunhofer.de
Telephone:	+49 761 4588-0
Fax:	+49 761 4588-9000

The corporate data protection officer at Fraunhofer can be reached at the above-mentioned address in Munich, c/o Data Protection Officer or at datenschutz@zv.fraunhofer.de. Please feel free to contact the data protection officer directly at any time with your questions concerning your data protection rights and/or your rights as data subject.

You may access our website without having to disclose any details of your identity. The browser installed on your terminal device automatically transmits information to the server of our website (e.g. browser type and version, date and time of access) to enable connection with the website, including the IP address of your requesting terminal device. This information is temporarily stored in a so-called log file and deleted after no more than 30 days. Your IP address is processed for technical and administrative purposes regarding connection set-up and stability, to guarantee the security and functioning of our website and to be able to track any illegal attacks on the website, if required. The legal basis for processing the IP address is Art. 6 (1) lit. f GDPR. Our legitimate interest ensues from said security interest and the necessity of the unobstructed availability of our website. We cannot draw any direct conclusions about your identity from processing the IP address and other information in the log file. Moreover, we use cookies when you visit our website. Further details can be found further below in this data protection information.  

We offer the option to contact us via a contact form provided on the website. This involves the following mandatory information:

• Ttitle
• First and last name
• Email address.

We require your data to determine who sent the inquiry and to be able to answer and process it. This data processing in response to your inquiry is necessary for the purposes of our legitimate interests pursuant to Art. 6 (1) lit. f GDPR. We will delete the personal data collected by us using the contact form after your inquiry has been processed, unless statutory retention periods prohibit the erasure of your data.  

When downloading the OpenMUC software and consenting to receive selected information about the OpenMUC software by mail

Once you have given your explicit consent pursuant to Art. 6 (1) lit. a GDPR, we will provide a download link to the OpenMUC software and use your email address to send you selected information about the OpenMUC software. To receive the OpenMUC software and our mails, we ask you to provide us with the following mandatory data:

• Email address

You may revoke your explicit consent pursuant to Art. 6 (1) lit. a GDPR at any time by email to contact@openmuc.org or simply by answering one of our mails. Once we have received your cancellation, we will immediately delete your email address

If we forward personal data collected through websites to processors, we will notify you in this data protection information regarding the respective data processing operation, citing the specific recipient. Aside from that, we will only forward your personal data if

• you have given consent pursuant to Art. 6 (1) lit. a GDPR,
• this is required pursuant to Article 6 (1) lit. b GDPR for the performance of a contract with you (for example forwarding to shipping companies for the purpose of delivering goods ordered by you, or forwarding payment information to payment service providers or credit institutions in order to process a payment transaction);
• there is a legal obligation for disclosure pursuant to Art. 6 (1) lit. c GDPR.

The recipients may use the transferred data for the above-mentioned purposes only.

This website uses cookies. Cookies are small files that your browser automatically generates and stores on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not harm your device nor do they contain viruses, Trojans or other malware. Cookies store information associated with the specific device used. That does not mean that we can directly identify you. We use cookies for the purpose of making the use of our offers more convenient and pleasant for you. For example, we use so-called session cookies to allow session controls or to save data entries in forms or shopping carts during the session. At the latest, session cookies are deleted when you close your browser. We also use temporary cookies to optimize user-friendliness; these cookies are stored on your device for 30 days. When you visit our site again to use our services, these cookies will automatically detect that you have visited in the past and will reapply your previous entries and settings so that you do not have to enter them again. On the other hand, we use cookies to statistically record the use of our website for the purpose of optimizing our offers for you (see Point ?4). When you visit our site again, these cookies make it possible for us to automatically recognize that you have already visited our site before. These cookies are deleted after 30 days. The data processed by the cookies are necessary for the above-mentioned purposes to protect our legitimate interests and those of third parties pursuant to Art. 6 (1) lit. f GDPR. Most browsers automatically accept cookies. However, you can configure your browser to not save any cookies on your computer or to display a notice before new cookies are saved. Completely disabling cookies may mean that you cannot fully use all functions of our website.

Our website uses the Leadlab service by Wiredminds GmbH and its tracking pixel technology to analyze user behavior and optimize our site accordingly. The service particularly allows us to identify which companies have visited our site. In so doing we do not obtain any information that may identify you directly. The use of Leadlab involves cookies and tracking pixels which allow statistical analysis of the use of this website based on your visits. Information, including personal information, about your visiting behavior is stored in the cookie and sent to Wiredminds or is directly obtained by Wiredminds. Wiredminds uses a pseudonym to process the information in a usage profile for the purpose of analysis. The data are anonymized to the extent possible. Without your specific permission, we neither use the data collected to identify you personally nor will we match the data with personal data pertaining to the pseudonym associated with you. If IP addresses are collected, they are immediately anonymized after collection by deleting the last number block. For more information about data protection at Wiredminds, please visit the company’s website. We process statistical data based on our legitimate interest pursuant to Article 6 (1) lit. f GDPR for optimizing our online offering and our web presence. Wiredminds processes the data on our behalf based on a data processing agreement between us and Wiredminds. This agreement ensures that the data processing on our behalf is consistent with the General Data Protection Regulation and guarantees the protection of the data subjects’ rights. If you do not want your usage behavior to be recorded and analyzed, you may object by means of an opt-out cookie. It will be set to prevent the future collection of your data when you visit this website. The opt-out cookie works only in this browser and only for our website. It is stored on your device. If you delete the cookies for this browser, you will have to set the opt-out cookie again.

You have the following rights:

• pursuant to Art. 7 (3) GDPR, to withdraw your consent at any time. This means that we may not continue the data processing based on this consent in the future;
• pursuant to Art. 15 GDPR, to obtain access to your personal data processed by us. In particular, you may request information about the purposes of the processing, the categories of personal data concerned, the categories of recipients to whom the personal data have been or will be disclosed, and the envisaged period for which the data will be stored. Moreover, you have the right to request rectification, erasure, or restriction of processing, to object to processing, the right to lodge a complaint, and to obtain information about the source of your data if they were not collected by us, as well as about the existence of automated decision-making, including profiling, and, if applicable, meaningful information about the logic involved;
• pursuant to Art. 16 GDPR, to obtain the rectification of inaccurate data or the completion of your personal data without undue delay;
• pursuant to Art. 17 GDPR, to obtain the erasure of personal data saved by us unless processing is necessary to exercise the right of freedom of expression and information, to comply with a legal obligation, for reasons of public interest, or to establish, exercise or defend legal claims;
• pursuant to Art. 18 GDPR, to obtain restriction of processing of your personal data if you contest the accuracy of the data, the processing is unlawful but you oppose the erasure of the personal data, or if we no longer need the personal data while you still require it for establishing, exercising or defending legal claims, or if you have filed an objection to the processing pursuant to Art. 21 GDPR;
• pursuant to Art. 20 GDPR, to receive your personal data that you have provided to us, in a structured, commonly used and machine-readable format or to transmit those data to another controller and
• pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. Generally, you may contact the supervisory authority of your habitual residence, place of work or the registered offices of our organization.

All your personal data are transmitted in encrypted format, using the widely used and secure TLS (Transport Layer Security) standard. TLS is a secure and proven standard that is also used, for instance, in online banking. You will recognize a secure TLS connection by the additional s after http (i.e., https://..) in the address bar of your browser or by the lock icon in the lower part of your browser. In all other regards, we use suitable technical and organizational security measures to protect your data against accidental or intentional manipulations, partial or complete loss, destruction, or the unauthorized access of third parties. We continuously improve our security measures in accordance with the state of the art.

The further development of our website and the products and services offered or changed due to statutory or regulatory requirements, respectively, may make it necessary to amend this data protection information. You may access and print out the latest data protection information at any time from our website.